1. Experience in customer service.
Valuable: Knowing how to interact with a customer a valuable personal asset.
Rare: It is not rare, but not everyone knows how to deal people.
Inimitable: No, it is a quality that could learn through experience.
Substitutable: It cannot be substitute; customers are the base of every business.
2. Working as a nurse assistant.
Valuable: It give me background knowledge of the health business.
Rare: No.
Inimitable: No
Substitutable: Yes, by keeping up to date.
3. Bilingual
Valuable: Yes, I can speak, write and read two different languages.
Rare: Depends on location.
Inimitable: Yes, people can learn multiple languages.
Substitutable: Yes, by expanding my vocabulary.
4. Having a close relationship with Dr. A.
Valuable: Yes, she is the director of the clinic and she has 30 plus years of experience.
Rare: Yes, her social circle is small.
Inimitable: No, other people can befriend her.
Substitutable: Yes, by working closely with her.
5. Knowing people who work at assisted living facilities.
Valuable: Yes, they are part of my target segment.
Rare: Yes, they have busy schedules.
Inimitable: No, more people could get to know them.
Substitutable: Yes, by helping their clients with their medical needs
6. Knowledge of medications.
Valuable: Yes, it helps clients with their treatment plan.
Rare: Yes, most people do not find interest in such information unless it is the prescribing provider.
Inimitable: Yes, the information is public.
Substitutable: Yes, by keeping up to date with the latest information on medications.
7. Pharmacy Reps.
Valuable: Yes, they can provide help to clients on how to access certain medications, and free samples.
Rare: Yes, most people find them annoying because they could be pushy.
Inimitable: No, they visit multiple practices.
Substitutable: Yes, by keeping an open mind about new medications.
8. Knowledge of health insurances.
Valuable: Yes, it is the information about the patients’ coverage.
Rare: No, it is public information.
Inimitable: No, it is information that can learn.
Substitutable: Yes, by keeping up to date with coverage of different insurance companies.
9. Medical terminology.
Valuable: Yes, medical conditions, symptoms and illnesses have peculiar names.
Rare: No, it is information that can be learn.
Inimitable: no, it can learn.
Substitutable: Yes, by learning and keeping up to date.
10. Helping set up telehealth services.
Valuable: Yes, it is the basis of my idea.
Rare: Yes, it is a new type of health service.
Inimitable: No, more medical offices can offer the same services.
Substitutable: Yes, by learning and keeping ahead with the latest trends in technology.
I believe that my most valuable resource is having a close relationship with Dr. A. She is currently the medical director of the clinic I work at, so her experience can be extremely helpful. Also, she can the medical director of my virtual clinic.
Hello Herzen,
ReplyDeleteIt is obvious from reading your strengths that you certainly have a lot of experience in the healthcare industry that would help you in your venture. For me, I put some more focus on my personal characteristics and connections. I agree that your relationship with Dr. A is very valuable, social capital is among the rarest of qualities between people. If I were looking at your experience to see your capacity to go through with this venture, I'd also consider your personal attributes and values. In the future, consider those as you do this type of strength analysis!